terms of service

Overview

This website is operated by aura.sweden.co. Throughout the site, the terms “we”, “us”, and “our” refer to aura.sweden.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any of our services.

General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You agree not to use our site for any unlawful purpose or to violate any Swedish or EU laws and regulations.

  • Any breach of these Terms will result in immediate termination of your access to our services.

All content (excluding payment data) may be transferred unencrypted and adapted to meet technical requirements of connected networks. Payment information is always encrypted during transmission.

Products and Services

  • Certain products may be available exclusively online through this website.

  • We make every effort to display product colors and images accurately, but cannot guarantee full accuracy on all devices.

  • Product descriptions and pricing may change at any time without notice.

  • We reserve the right to limit the sale of products to certain geographic regions or individuals in accordance with EU law.

All Aura Sweden products comply with applicable EU safety and consumer protection standards.

Orders and Payment

By placing an order, you confirm that all information provided is accurate and complete.

We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud, inaccurate information, or violations of these Terms.

All prices are displayed in Swedish kronor (SEK) and include applicable VAT as required under Swedish law.

Delivery

Orders are processed and dispatched from our facility in Limhamn, Sweden.

Delivery times vary depending on your location. Estimated timeframes are provided during checkout and may be affected by factors beyond our control, such as customs processing for international deliveries.

Further details can be found in our Delivery Information section.

Returns and Right of Withdrawal

Under EU consumer protection law, you have the right to withdraw from your purchase within 14 days of receiving your order, without providing a reason.

To exercise this right, please contact us at hej@aurasweden.co with your order details.
Returned products must be unused, in their original packaging, and in resellable condition.

Refunds will be processed using the same payment method used for the original purchase, within 14 days of receiving your returned goods.

For hygiene reasons, LED devices that have been opened or used may not be eligible for return unless defective.

Full details are outlined in our Return Policy.

Accuracy of Information

While we make every effort to ensure accuracy, we are not responsible if information on this site is incomplete, outdated, or contains typographical errors.

We reserve the right to correct, update, or modify any information at any time without prior notice.

Personal Data and Privacy

Your personal data is handled in accordance with the General Data Protection Regulation (GDPR) (EU Regulation 2016/679).

For information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.

Third-Party Services

Certain services provided through our website may involve third-party providers (such as payment processors).

Aura Sweden is not responsible for the accuracy, functionality, or privacy practices of such third-party sites. We encourage you to review their terms before using their services.

Intellectual Property

All content, trademarks, product designs, and media on this website are the property of Aura Sweden or our content suppliers and are protected under Swedish and EU intellectual property law.

You may not reproduce, distribute, or use any part of this site without our express written consent.

Limitation of Liability

Aura Sweden is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services, except where such liability cannot be excluded under Swedish law.

Nothing in these Terms shall exclude or limit our liability for death or personal injury resulting from negligence, fraud, or fraudulent misrepresentation.

Indemnification

You agree to indemnify and hold harmless Aura Sweden, its directors, officers, employees, and affiliates from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.

Governing Law and Jurisdiction

These Terms of Service are governed by the laws of Sweden.

Any dispute arising under or relating to these Terms shall be subject to the exclusive jurisdiction of Swedish courts, with Malmö District Court as the court of first instance, unless otherwise required by mandatory consumer protection law.

Changes to the Terms

You can review the most current version of these Terms at any time on this page.

Aura Sweden reserves the right to update or modify these Terms at any time. Continued use of the website following such changes constitutes acceptance of the revised Terms.

Contact Information

Questions regarding these Terms may be directed to:
hej@aurasweden.co